Palby AI Agent

AI agent for tuition centres

Answer 'how much for P5 Math?' and book the trial class.

An AI agent answers parents on your WhatsApp from your timetable and fees, books the trial class and passes the tricky questions to you.

Book a walkthrough

30 minutes. You choose the day and the time.

  • Your own number
  • Quiet from 11pm, unless you change it
  • Answers from the timetable you upload
A tuition centre's number in Bishan

  1. Hi, my son is P5. Do you have Math on weekends? How much per month?

    Grace Lim, 10:12pm

  2. Hi Grace! For P5 Math we have Saturday 9am and Sunday 2pm. Fees are $280 a month for 4 lessons. Would you like to book a trial class first?

    The agent, 10:12pmAnswered from your timetable

  3. Yes, this Saturday 9am. He's Ethan, grace.lim@example.com

    Grace Lim, 10:14pm

  4. Thanks Grace! Ethan's trial class is on Saturday 9am.

    The agent, 10:14pmTrial booked: Sat 9am. P5 Math on the card

Fees and timings

Parents ask three centres the same questions.

A parent messages three centres about P5 Math: which days, how much, is there a trial? The one that answers with the timetable and a trial class often gets the visit. The agent answers from your timetable and fees, and books the trial.

Timetable and fees
01Stop typing the same timetable for every parent.
Trial class
02Book the trial class from the slots you've opened.
Hand over
03Pass the tricky questions to you.

01Timetable and fees

Stop typing the same timetable for every parent.

Upload your timetable and fees as a PDF, text or CSV file. The agent answers parents from them by level and subject, in your words. Fee answers start off on a new agent. Switch its house rules to Business, and it quotes only the fees you've written down.

  • Asks the level and subject before it answers
  • Voice notes turned into text
  • A class you don't list goes to a person

02Trial class

Book the trial class from the slots you've opened.

When a parent wants a trial, the agent offers the free times on your booking page and books one. It lands on your Google Calendar, and the parent can move it in the same chat.

  • Up to four booking pages, like trial classes and consultations
  • Up to four reminders before the class
  • Level and subject saved on the card

03Hand over

Pass the tricky questions to you.

Some chats need you: a child who's struggling, a sibling discount, a complaint. List those as topics that always go to a person. The agent hands the chat over with what the parent asked and why it stopped.

  • The hand-over reaches your WhatsApp or a Lark group
  • Assign chats to the tutor who teaches that level
  • Type a reply yourself, and it steps back

And the rest

What it does for the centre, and what it won't

Follow-upsOnce or twice when a parent goes quiet, a day apart, never at night.
No chasingA parent who never wrote back hears nothing.
BroadcastsTerm dates and holiday classes to a stage, a tag or a list, spaced out.
Team inboxAdmin and tutors answer from the same inbox.
Quiet hoursNothing goes out from 11pm to 9am, unless you change it.
No callsIt never calls a parent or sends voice notes.

Goes well with

Let the agent answer your parents.

Start with your timetable, your fees and the trial slots you open each week.

Book a walkthrough

30 minutes. You choose the day and the time.

Before you link your number

Questions tuition centres ask first