AI agent for restaurants

Answer 'table for 8?' without the phone tag.

The AI agent answers menu, hours and reservation questions on your WhatsApp, takes the date and headcount and hands each booking to your floor team.

30 minutes. You choose the day and the time.

  • Menus and photos sent from your files
  • Takes the date and the headcount
A restaurant's number in Jalan Besar
  1. Hi, table for 8 this Saturday 7pm? It's a birthday. Can we bring our own cake?

    Marcus, 7:46pm
  2. Hi Marcus! Yes, you're welcome to bring a cake, and we'll keep it chilled for you. Saturday 7pm for 8, noted. Any dietary needs I should pass on?

    The agent, 7:46pmFrom your FAQ
  3. One vegetarian

    Marcus, 7:48pm
  4. Got it. I've passed your booking to our floor team, and they'll confirm your table here.

    The agent, 7:48pmHanded to your floor team: Sat 7pm, 8 people, 1 vegetarian

Dinner rush

Nobody checks WhatsApp during the dinner rush. Your diners don't know that.

During service every hand is on a plate. A regular asks for a table for eight and hears nothing until closing. The agent answers during service, takes the details and hands the booking to whoever's on the floor when they get a minute.

01The same questions

Answer the same questions once.

Opening hours, parking, whether they can bring a cake, what's on the set menu. Upload your FAQ and your menu, and the agent answers from them. When someone asks for the menu, it sends the PDF or the photos.

  • Menus as PDF or photos, sent from your files
  • Hours and FAQs as text or PDF
  • Prices only once you turn them on

02Reservations

Take the date and the headcount for your floor team.

The agent asks for the date, the time, how many and the occasion, and writes them onto the guest's card. It can't see your reservation book, so it never confirms a table by itself. Your floor team does that, in the same chat.

  • Date, time and headcount on the card
  • Hand-overs to WhatsApp or a Lark group

03Parties and catering

Get party and catering enquiries with the details filled in.

A company dinner or a catering order is worth a call. The agent asks for the date, the headcount and where it's for, tags it and hands it to the person who quotes, with the reason.

  • Tagged so the big ones stand out
  • Handed to the person who quotes
  • Notes your team can add to

Ready-made

Three ready-made workflows for your floor team

Three of the 50 ready-made workflows, by their names in the app:

Remind Them The Day BeforeOnce a booking is marked Booked, it reminds them and asks if the time still works.
Ask How It WentA day after a chat closes, one rating question. Anything under four comes to you.
Route By ShiftIn service hours, chats go to the team in turn. Outside them, diners hear when someone will answer.

Goes well with

Let the agent answer booking messages during service.

Start with your menu and the questions diners ask most.

30 minutes. You choose the day and the time.

Before it answers your diners

Questions restaurant owners ask first