AI agent for business enquiries on WhatsApp
Stop losing enquiries to whoever replies first.
An AI agent answers price and slot questions on your WhatsApp, books a time, and passes you the chats that need a person.
30 minutes. You choose the day and the time.
Your own number, linked by QR code. There's no Business API to apply for.
- Hi, how much for a deep clean of a 4-room flat? Any slot this Saturday?Mei Ling, 10:13pm
- Hi Mei Ling! A 4-room deep clean is $280 and takes about 5 hours, and this Saturday we have 9am or 2pm. Which suits you?The agent, 10:14pmPrice from your price list
- 9am pleaseMei Ling, 10:16pm
- Done, you're booked for Saturday 9am. What's the address?The agent, 10:16pmBooked for Sat 9am, card filled in
Before and after
Most leads aren't lost to a no. They're lost to a late reply.
Before
- The same three answers, typed all day
- Checking WhatsApp between every job
- Chats only one phone can see
- A list of who to chase
- Business API forms and a new number
Now
- Answers from your price list and your website
- Enquiries already answered, with quiet hours you can change
- One team inbox
- One check-in, a day after a chat goes quiet
- Your own number, linked by QR code
Someone asks your price and you don't see it. By the time you reply, they've booked with whoever answered first. The agent answers that message in your words, and the whole chat is there for you to read.
01Answer
Your front desk stops typing the same answers.
Price, free slots, where you are. You type them twenty times a day. Upload your price list and FAQs as a PDF, text or CSV file, add your website, and the agent answers from them. It re-reads your site on a schedule, so a new price doesn't need typing in twice. It learns how you word things from your past chats and writes in the first person, as you or as the business. Photos and PDFs get read, and voice notes are turned into text.
How much is a deep clean?
Our prices are competitive and depend on a range of factors. Please let us know which service you require.
02Book
Bookings made in the chat, on your Google Calendar.
While it chats, it asks the questions you'd ask and fills in the contact card: details, tags and stage. When they're ready, it offers the free times from your booking page and books the slot. The booking goes on your Google Calendar, and they can move or cancel it in the same chat.
Hi, how much for a deep clean of a 4-room flat?
Hi! A 4-room deep clean is $280 and takes about 5 hours. Would this Saturday at 9am or 2pm suit you?
Google Calendar
Tue
Team briefing
Wed
Move-out clean, Bedok
Thu
Fri
Sat
Office clean, 5pm
9am
2pm
03Hand over
Hand over the hot ones, with what they asked and why.
Some chats need you: a discount request, a complaint, a customer ready to pay. The agent passes those on with what they asked and why it stopped. The alert reaches your WhatsApp or a Lark group, and whoever has the chat gets a phone push too. When it isn't sure of an answer, it says nothing and hands over. Type a reply yourself and it steps back from that chat.
Yes, the $280 covers two cleaners and all the supplies. Anything else you'd like to know?
Agent
04Follow up
A quiet lead gets one check-in. A stranger gets none.
A lead asks your price, then goes quiet. The agent checks in once, at least a day later and never at night. Someone who never wrote back is never chased, because chasing strangers is how a WhatsApp number gets restricted. Broadcasts go to a stage, a tag or a list you pick. They leave about 45 seconds apart, rotate through up to eight wordings, and skip anyone who asked you to stop.
- Farid IsmailSounds good, let me think about itCheck-in at 10:30am
- Kavitha RajYou: Hi Kavitha, thanks for asking about weekly cleaningNever chased
- Mei Ling TanSaturday 9am pleaseMid-chat
05Team inbox
No more chats stuck on one person's phone.
Each linked number gets its own inbox, and your whole team works from it. Assign chats by hand, in turn, or to whoever has the fewest open. Leave a note with an @mention. Labels sort the chats, and the contact card and stage sit beside each one. The Needs you filter and a 15-minute reply clock keep waiting chats in view, on your phone too.
- Michelle TanMainIs Thursday 11am still OK for the deep clean?3:52pm2
- Farid IsmailTeam lineCan you resend the price list?3:41pm1
- Kavitha RajMainHow much for weekly cleaning?3:30pm1
- Siti AminahMainYou: Sent, let me know if the time works3:12pm
- Kelvin NgTeam lineThanks! One more question2:58pm3
- Jasmine KohTeam lineYou: The team arrives at 92:44pm
- Ryan GohMainCould we move it to next week?2:31pm1
- Alvin TayMainAgent: Thursday 11am works, see you then2:20pm
- Nadia YusofTeam lineFriday afternoon is better for me2:05pm1
- Daryl OngMainYou: Thank you for the review!1:48pm
- Priscilla LeeTeam lineMei: The invoice is attached1:30pm
- Ben TayMainYou: Saturday works, the team brings everything1:12pm
How it starts
Keep your number. Keep your phone. Add the agent.
- 1Link your number. In WhatsApp, open Linked devices and scan the code, the way you'd link WhatsApp Web. Your phone keeps working as normal.
- 2Teach it. Upload your price list and FAQs, add your website, and say which chats it should hand to you.
- 3Chat with it the way a customer would, then publish. Nothing reaches a customer until you do, and every version is kept.
Before you link your number
Worried it'll get your number banned?
Nobody can promise it won't, and WhatsApp's help centre warns that linking through unofficial apps "may put your account at risk". So it sends carefully. A new number starts no chats on day one, three on day two and ten a day until day six. After that, first messages to new leads go about an hour apart, and a risk check slows them or pauses them when your number looks at risk.
It shouldn't. It learns your tone from your own past chats and writes in the first person, as you or as the business. You test it first, and when a reply is off, you say what you'd have said.
It answers from what you uploaded and the instructions you wrote. When it isn't sure, it says nothing and hands the chat to a person. Every message it sends sits in the inbox, so you can read back through any chat.
No. Your own number links by QR code from WhatsApp's Linked devices, and WhatsApp stays on your phone. There are no Business API forms to fill in.
Not by default. Nothing goes out from 11pm to 9am unless you change the hours.
Yes, once each number is linked. Every number gets its own inbox in the same place, and you can see who's been assigned each chat.
There's no public price for the AI agent yet, so you'll get a price for your team on the walkthrough.
Ready to stop losing enquiries to a late reply?
Start with the three answers you type most. The agent takes it from there.
30 minutes. You choose the day and the time.