The short version
Stay with SleekFlow if you want the WhatsApp Business API from an official Solution Provider, Instagram and live chat in the same inbox, or AI agents that sell from your Shopify store. Pick Palby AI Agent if your leads write to your own WhatsApp, and you want an agent that answers them in your words, books the good ones and hands the hot ones to you.
Who should pick which
Stay with SleekFlow if
- You want the WhatsApp Business API from an official WhatsApp Business Solution Provider, with help getting the blue tick
- You sell through Shopify and want AI agents to recommend products
- You want WhatsApp, Instagram and live chat in one inbox
Pick Palby AI Agent if
- You'd rather not set up a Meta Business Manager to put WhatsApp in a shared inbox
- You want an agent that answers from your price list, your FAQs and your past chats
- You'd rather it checked in once with a quiet lead, then left them alone