AI agent for home services
Homeowners ask for a price and a slot. Answer both on your own number.
An AI agent answers your WhatsApp from your price list, books the visit into your calendar and sends a burst pipe or a dead aircon straight to you.
30 minutes. You choose the day and the time.
- Your own number
- Quiet from 11pm, unless you change it
- Reads the photos they send
Hi, how much for general servicing for 3 aircon units? 4-room in Punggol. Any slot this week?
Rachel Ng, 8:47pmHi Rachel! General servicing is $25 a unit, so $75 for 3. This week we have Thursday 10am or Saturday 2pm. Which suits you?
The agent, 8:47pmAnswered from your price listSaturday please. One unit is leaking water too [photo]
Rachel Ng, 8:49pmThanks for the photo, we've noted the leak. What's your unit number and email, so we can book Saturday 2pm?
The agent, 8:50pmPhoto read, note left for the job#08-123, rachel.ng@example.com
Rachel Ng, 8:52pmThanks Rachel, you're booked for Saturday 2pm.
The agent, 8:52pmBooked: Sat 2pm. Confirmation emailed by your booking page
While you're on a job
The job you're on can cost you the next one.
You're on a job when three people message for a quote. By the time you see them, two have booked whoever answered. The agent answers them from your price list, books the slot and keeps the urgent ones for you.
01Quote
Answer the price question without putting down your tools.
Upload your price list as a PDF, text or CSV file. The agent answers from it in your words, and reads the photos people send of a leak or a broken unit. Price answers start off on a new agent. Once you switch its house rules to Business, it answers anyone who messages and quotes only the prices you've written down.
- Never estimates a job your list doesn't price
- Voice notes turned into text
- Asks for the address and unit number
02Book
Book the visit into a slot you actually have.
It offers the free times on your booking page, so it never books a slot your team doesn't have. The job lands on your Google Calendar, and the customer can move it in the same chat.
- Up to four booking pages, like servicing and repairs
- Your booking page's hours and buffers still apply
- Moves or cancels in the chat
03Urgent
Send the urgent jobs to the right person.
A burst pipe or a tripped power point can't wait for the next open slot. List those as topics that always go to a person. The agent hands the chat over with what they said and why, and the alert reaches your WhatsApp or your team's Lark group.
- A push on the phone of whoever has the chat
- One reminder the next day if nobody picks it up
- Type a reply yourself, and it steps back
And the rest
What it does while you're out, and what it won't
Goes well with
Let the agent take the quotes while you take the job.
Start with your price list and the slots you open each week.
30 minutes. You choose the day and the time.
Before you link your number
Questions home service owners ask first
It quotes only what your price list covers, like servicing per unit. A job your list doesn't price goes to you, and it never estimates one.
Quiet hours run from 11pm to 9am by default, and nothing is answered then. If you take callouts in those hours, shorten the quiet hours or switch them off, and the urgent topics you list go straight to you.
No. It offers only the free times on your booking page, and your page's hours and buffers still apply.
Nobody can promise it won't, and WhatsApp's help centre warns that linking through unofficial apps "may put your account at risk". So it sends carefully. A new number starts no chats on day one, three on day two and ten a day until day six. Someone who never wrote back is never chased.
There's no public price for the AI agent yet, so you'll get a price for your team on the walkthrough, before you link a number.