WhatsApp integrations

Stop copying WhatsApp leads into other apps by hand.

Bookings land on Google Calendar, new leads arrive from a Google Sheet, and hand-overs reach your team's Lark group.

30 minutes. You choose the day and the time.

A fitness studio's number
  1. Hi, any space in Saturday's 10am class?

    Priya, 9:41pm
  2. Hi Priya! Saturday 10am has two spots left. Shall I book one for you?

    The agent, 9:42pmFree times from your booking page
  3. Yes please

    Priya, 9:44pm
  4. Done, you're in for Saturday 10am. See you then!

    The agent, 9:44pm
Google Calendar
bookings made in the chat
Google Sheets
new rows in, answers out
Lark
hand-overs and alerts in your group
Web links
Zapier, Make, Slack or your own form

Four connections

Four connections that save you the copying

A booking comes in. You'd type it into the calendar, copy it into the sheet and tell the team in Lark. Connect those apps once, and all three happen on their own.

01Google Calendar

Book the slot in the chat, and it's on your calendar.

A lead asks for a slot. The agent offers the free times on your booking page and books the one they pick. The Google Calendar invite comes from your booking page, so it sits with your other events.

  • Up to four booking pages, each for its own kind of booking
  • They can move or cancel it in the same chat
  • Drag the event in Google Calendar and the booking moves too
WhatsApp - Daniel
  1. Hi, can I book a trial class this Saturday?

    Daniel, 8:15pm

02Google Sheets

A new row on your lead sheet becomes a WhatsApp chat.

Your ads drop each new lead into a Google Sheet. Connect that sheet, and each new row becomes a lead with a first message from the number you pick. A workflow can also write what a lead said into a sheet of your own.

  • First messages go out spaced apart, so your number stays safe
  • A workflow step adds a row, each value under its own column
Google Sheets - Trial leads
  1. New row 31, 6:05pmWen Hui, 9345 6721, Instagram ad

03Lark

Send hand-overs and lead alerts to the group your team reads.

Your team already talks in Lark. Paste the group's bot link once. When the agent hands a chat over, a card lands there with who it is, what they said and why, and whoever's free picks it up.

  • New-lead alerts and bookings can post there too, if you turn them on
  • A warning when a number's sending looks risky
  • If Lark refuses a card, it goes to your WhatsApp alert number instead
Lark - Studio team group
  1. Bot linkThe group's bot link, pasted once
    Connected

04Any other app

Send leads in and out with a web link.

Your website form or Zapier already collects leads. Give a workflow its own web link, and they send each phone number to it, so the workflow texts that person. Going the other way, a step sends a lead's details to Slack, Zapier, Make or any app that takes a web link.

  • Each link has its own secret key, so only your apps can use it
  • If the other app doesn't answer, you see it and pick what happens next
  • Keep parts of the app's answer for the next step
Workflow - Trial class form
  1. Your website form, 7:20pmJun Wei, 9456 1287, sent to the workflow's web link
    Right key, let in

And the rest

And the small connections that save a step

Website buttonA Chat on WhatsApp button you paste onto your site.
QR codesPrint a code for the counter, a flyer or a banner.
TelegramThe person a chat is handed to can get the alert in Telegram.
Phone pushA push on your phone when a chat is handed to you.
EmailA workflow can email a lead in your business's name, with an unsubscribe link.
CSVDownload your reports as a CSV file.

Goes well with

Ready to stop copying leads by hand?

Start with the one app you copy leads into most.

30 minutes. You choose the day and the time.

Before you connect anything

Will it work with the apps you already use?