Sales voicemail script: 7 examples that give them a reason to call back

Voicemail scripts: [your name]

Before you call: their name, one reason to call them, your number, and the day you'll try again.

1. The first voicemail

Say: "Hi [name], it's [your name] from [company], on [number]. I'm calling about [the problem you help with] for [their kind of business]. I'll try you again on [day], or you can reach me on [number]."

Note: voicemail, [date]. Try again on: [2 working days later]

2. The referral

Say: "Hi [name], it's [your name]. [Referrer] suggested I call you about [problem]. My number is [number]. I'll try you again on [day]. That's [number]."

Note: voicemail, [date]. Try again on: [2 working days later]

3. After an email

Say: "Hi [name], it's [your name] from [company]. I emailed you on [day] about [topic], with the subject line [subject]. I'll try you on [day], or call me on [number]. Again, [number]."

Note: voicemail, [date]. Try again on: [3 working days later]

4. After a proposal

Say: "Hi [name], it's [your name] from [company], about the proposal I sent on [day]. I want to check it covers what you need. I'm on [number], and I'll call again on [day]. That's [number]."

Note: voicemail, [date]. Try again on: [2 working days later]

5. Returning their call

Say: "Hi [name], it's [your name] from [company], returning your call from [day]. I'm free until [time], on [number]. If I miss you, I'll try again on [day]. That's [number]."

Note: voicemail, [date]. Try again on: [next working day]

6. A customer who's gone quiet

Say: "Hi [name], it's [your name] from [company]. It's been a while since [the last thing you did together]. I've got [a new product, a date or an idea] I think you'd want to hear about. I'm on [number], and I'll try you on [day]. That's [number]."

Note: voicemail, [date]. Try again on: [1 week later]

7. The last try

Say: "Hi [name], it's [your name] from [company]. I've tried you a few times about [topic], so I'll stop calling. If it becomes useful, I'm on [number]. That's [number]. All the best."

Note: voicemail, last try, [date]. Try again on: not again. Put them on [the list you check in three months].

After your calls

Voicemails left: __ Callbacks due: __ Calls returned: __

Marcus is a made-up cafe owner, and Priya is a made-up rep selling bookkeeping.

That's 3 calls, 2 voicemails and 1 email over four days, and he rang back on the fifth.

• Keep it under 20 seconds. Write it out, then read it once against a timer.
• Say your name and number near the start, and the number again at the end.
• Give one reason to call back, about their business rather than your product.
• Say the day you'll try again, then call on that day.
• Send a two-line email after it, so they can reply without calling.

• They open with the company history instead of the reason for calling.
• The number comes once, fast, at the very end.
• They ask for a callback and give no reason to make one.
• Nobody calls again, so the voicemail was the whole plan.

The Do Not Call check comes before you dial, so a voicemail doesn't change it. A marketing call to a Singapore number needs a check from the last 21 days, unless the person gave you clear consent you can show later. A follow-up text or WhatsApp message to that number falls under the same rule, according to PDPC, which is why rule five says email. The cold calling script has the full version.

Palby Sales Tracker doesn't dial or record calls. Each call is one tap on your phone, or /log in a private Telegram chat. Log several at once when you've made a batch, and undo a wrong tap. An admin can add a tile, so voicemails can have their own count. See how logging works.

• PDPC, How to check numbers against the Do Not Call Registry, pdpc.gov.sg, read 2 November 2026
• PDPC, Advisory Guidelines on the Do Not Call Provisions, revised 1 February 2021, pdpc.gov.sg, read 2 November 2026