The four lines of a sales elevator pitch, ready to fill in
A seller's pitch has one job: get the next conversation. So it's about their problem, and it ends with a question they can say yes to.
Elevator pitch: [your name]
Say it out loud. If it takes more than 30 seconds, cut a line.
The four lines
- Who you help. I work with [the kind of person or business you sell to].
- The problem. Most of them [the problem, the way they say it].
- What changes. We [what you do], so they [the result they get].
- The next step. [A question they can say yes to.]
Your pitch
- Who you help: ______
- The problem: ______
- What changes: ______
- The next step: ______
On a cold call
"Hi [name], it's [you] from [company]. I work with [who you help], and most of them tell me [the problem]. We [what you do], so they [the result]. Is that something you're dealing with, or am I off the mark?"
The next step: a 20-minute call. "Would [day] or [day] suit you better?"
At a networking event
"I help [who you help] who [the problem]. We [what you do], so they [the result]. What about you, what do you do?"
The next step: "Can I take your card and email you [one useful thing]?"
After an introduction
"Hi [name], [who introduced you] suggested I get in touch and said you might be [the problem]. I help [who you help] [the result]. Would a 15-minute call help, or should I send a short example first?"
The next step: a call, or the example if they'd rather read something first.
When someone senior asks what you do
"We help [who you help] [the result]. The usual problem is [the problem]. Is that on your list this year?"
The next step: "Who on your team looks after it? I'd like 15 minutes with them."
When a customer asks you to explain it to a colleague
"[Customer] uses us because [the problem]. We [what you do], so they [the result]. Would it help if I showed you what that looks like for them?"
The next step: a short call with the colleague and the customer on it.
After you've said it
Next step agreed: yes / no. What: ______ When: ______
The same pitch, filled in
Mei Ling sells bookkeeping at Ledgerline, a made-up firm. Every name and number here is made up.
- Who she helps: restaurant owners with one to three places.
- The problem: they do the books themselves and still don't know what they made.
- What changes: we do the books each week, so they know what they made last week.
| Where | What she says |
|---|---|
| On a call | "Hi Suresh, it's Mei Ling from Ledgerline. I work with restaurant owners, and most of them tell me they do the books themselves and still don't know what they made. We do the books each week, so they know what they made last week. Is that something you're dealing with, or am I off the mark?" |
| At an event | "I help restaurant owners who lose their weekends to the books. We do them each week, so they know what they made last week. What about you, what do you do?" |
| After an introduction | "Hi Wei Jie, Farid at the Harbour Grill suggested I get in touch and said the books take up your weekends. I help restaurant owners know what they made last week. Would a 15-minute call help, or should I send a short example first?" |
| Someone senior | "We help restaurant groups know what each outlet made last week. The usual problem is books done by hand at each outlet. Is that on your list this year?" |
| A customer's colleague | "Farid uses us because the books were taking up his weekends. We do them each week, so he knows what he made last week. Would it help if I showed you what that looks like for him?" |
Mei Ling's made-up week
| Where | Heard the pitch | Next step agreed | What it was |
|---|---|---|---|
| Calls | 9 | 3 | Meetings booked |
| Events | 6 | 4 | Cards swapped |
| Introductions | 2 | 1 | Meeting booked |
| Total | 17 | 8 | 4 meetings and 4 cards |
How to write your elevator pitch
- Start with who you help, and leave your job title for later.
- Name the problem the way your customers say it.
- Say what changes for them in one sentence, with no feature names.
- End with a question that has an easy yes.
- Time it out loud, and cut until it's under 30 seconds.
A five-point check for your pitch
Say it to a colleague, then ask them these five. Any no is the line to rewrite.
| Check | Yes or no |
|---|---|
| Could they repeat who you help? | ______ |
| Would a customer use those words for the problem? | ______ |
| Is there one result, with no feature names? | ______ |
| Did it run under 30 seconds? | ______ |
| Did it end with a question they could answer? | ______ |
Mistakes that end the conversation
- Opening with your company's history.
- A list of features instead of one result.
- Words your customer would never use.
- Ending on "let me know if you're interested".
- Sending the call version as a message. Nobody reads a paragraph from a stranger.
Before you send it on WhatsApp or SMS
PDPC says the Do Not Call rules cover voice calls, SMS and apps such as WhatsApp that use a Singapore number. So a pitch sent there to someone's personal number needs a Do Not Call check from the last 21 days, or their clear consent, even after an introduction. A message to a company about the company's own needs is outside the rule. Email is the simpler first move.
Logging calls and meetings in Palby Sales Tracker
An admin on your team can add a tile for each thing you do, such as Calls, Meetings and Proposals, and each one is a single tap. The board shows your points with each tile's count, so dividing meetings by calls tells you whether a new pitch is working. See how logging works.
30 minutes. You choose the day and the time.
Book a walkthroughKeep reading
Common questions
A 30-second answer to "what do you do?" It says who you help, the problem they have and what changes for them, and it asks for the next step.
About 30 seconds out loud. Time yourself on your phone. In a message, keep it to three or four short lines.
Who you help, the problem they have, what changes for them, and a question for the next step. The template has a line for each.
With a question that's easy to say yes to: two times for a short call, or an offer to send one useful thing. "Let me know if you're interested" leaves the work to them.
Ask your first question and listen. The [cold calling guide](/sales-tracker/guides/cold-calling) covers the rest of the call.
Yes. Copy it, print it or download it for Word. Free, no sign-up.
Sources
- PDPC, Advisory Guidelines on the Do Not Call Provisions, revised 1 February 2021, pdpc.gov.sg, read 2 November 2026
- PDPC, How to check numbers against the Do Not Call Registry, pdpc.gov.sg, read 2 November 2026



