AiSensy alternative

An AiSensy alternative for answering WhatsApp leads, not broadcasting to them

AiSensy is WhatsApp marketing software on the Business API: broadcasts, ads that open a chat, catalogues and payments, with an AI agent as an add-on. Palby AI Agent starts with the people who write in. It answers them on your own number, books the good ones and passes the hot ones to a person.

Book a walkthrough

30 minutes. You choose the day and the time.

Do you need broadcasts at volume, or replies to the people who write in?

Stay with AiSensy if WhatsApp is a marketing channel for you: campaigns, ads that open a chat, payments in the chat. Pick Palby AI Agent if your enquiries come in one by one and you want each answered, booked and handed over, on the number you already use.

Who should pick which

Stay with AiSensy if

  • You send campaigns to your contact lists
  • You run ads on Facebook and Instagram that open a WhatsApp chat
  • You want catalogues and payments inside the chat
  • You want the WhatsApp Business API and a verified business badge

Pick Palby AI Agent if

  • Your leads write in one by one
  • You want to keep your number, with WhatsApp still working on your phone
  • You want the agent to book the slot and pass the hot ones to a person

Side by side

Compared onPalby AI AgentAiSensySource
PriceNo public price yet. You get one on the walkthroughA plan that stays free, and paid plans billed monthly, quarterly or yearly. The AI agent is an add-on at US$50 a month with 1,000 AI messages. Meta's message fees are recharged separately, by your customer's countryAiSensy siteAiSensy pricing
How WhatsApp connectsYour own number, linked by scanning a code, through Green APIThe Business API, as a WhatsApp Business Solution PartnerAiSensy site
What it's built forAnswering the people who write in, booking them and handing overBroadcasts, ads that open a chat, chatbots, catalogues and paymentsAiSensy site
The AI agentAnswers from your files, website pages and past chats, in your wordsAnswers from a knowledge base and escalates to people when neededAiSensy pricingAiSensy site
BroadcastsTo a stage, a tag or a list, spaced about 45 seconds apart on purposeCampaigns to your contact lists on the Business APIAiSensy site
As of November 2026. AiSensy's details are from aisensy.com, read on 1 November 2026. Plans and prices change, so check them before you pay.

Where AiSensy fits better

AiSensy is built for marketing on WhatsApp. Its pages list broadcasts, Facebook and Instagram ads that open a WhatsApp chat, catalogues and payments in the chat. It's a WhatsApp Business Solution Partner on the Business API, and has a plan that stays free. It says 210,000+ businesses in 68+ countries use it. If WhatsApp is how you sell to a big list, it fits better.

The three differences that matter

Answer the people who write in

Upload your FAQs and brochure as a PDF, text or CSV file, and add your website. The agent answers each enquiry from them, in a tone it picks up from your own chats. When someone wants a time, it books a free slot on your booking page.

Keep your number as it is

Open WhatsApp on your phone, go to Linked devices and scan the code. The link runs through Green API, the way WhatsApp Web links. You enter its instance id and token once, then scan. WhatsApp keeps working on your phone, on the same number.

Send carefully, on purpose

Broadcasts go out about 45 seconds apart and rotate through up to eight wordings, and stop words get caught. A new number warms up for a week. Someone who never wrote back is never chased.

Moving over from AiSensy

  1. Book a 30-minute walkthrough. You'll see the agent answer a test chat, and get a price for your team before you link a number.
  2. Link your number by scanning the code under Linked devices. WhatsApp keeps working on your phone.
  3. Upload your FAQs, add your website and list the topics that go to a person. There's no import from AiSensy, so try it on yourself first.

Questions

Let the agent take the first reply on your own number.

Start with your FAQs, your website and your booking page.

Book a walkthrough

30 minutes. You choose the day and the time.