Do you need broadcasts at volume, or replies to the people who write in?
Stay with AiSensy if WhatsApp is a marketing channel for you: campaigns, ads that open a chat, payments in the chat. Pick Palby AI Agent if your enquiries come in one by one and you want each answered, booked and handed over, on the number you already use.
Who should pick which
Stay with AiSensy if
- You send campaigns to your contact lists
- You run ads on Facebook and Instagram that open a WhatsApp chat
- You want catalogues and payments inside the chat
- You want the WhatsApp Business API and a verified business badge
Pick Palby AI Agent if
- Your leads write in one by one
- You want to keep your number, with WhatsApp still working on your phone
- You want the agent to book the slot and pass the hot ones to a person