The short version
Stay with Calendly if your week runs on people booking themselves from a link, and a light contact list is enough. Pick Palby CRM if you need stages for each deal, follow-up dates and each client's WhatsApp chat in one place.
Who should pick which
Stay with Calendly if
- Most of your clients book themselves from a link
- You take payment when they book, through Stripe or PayPal
- A free plan with one event type covers you
- You'd like meeting recaps and action items from its Notetaker
Pick Palby CRM if
- Many of your enquiries never book, and you need to chase them
- You want stages for each deal, from first enquiry to paid
- Your clients write on WhatsApp, and you want the chat on their record
- You'd like a team calendar of everyone's appointments