Palby CRM

Vtiger alternative

Vtiger alternative: see who to follow up today, and what each client has paid

Vtiger puts marketing, sales, help desk and projects in one CRM, with a free plan for up to 10 users. Palby CRM keeps to the sales part: it opens on everyone whose follow-up is due today, with their WhatsApp chat on the record.

Book a walkthrough

30 minutes. You choose the day and the time.

Do you need marketing, sales and support in one, or just your follow-ups?

Stay with Vtiger if your marketing, sales and support teams should share one view of each customer, or you want a plan that stays free for 10 users. Pick Palby CRM if your customers write on WhatsApp, and you want one list of who's due today.

Who should pick which

Stay with Vtiger if

  • You send email campaigns to your customer list from the CRM
  • You want a plan that stays free for up to 10 users and 3,000 records
  • You answer help desk tickets and run projects in the same tool

Pick Palby CRM if

  • Your customers write to you on WhatsApp
  • You want one list of who's due a follow-up today
  • You quote in S$ and keep each customer's PDPA consent on their record

Side by side

Compared onPalby CRMVtigerSource
PriceNo public price yet. You get one on the walkthroughOne Pilot is free for up to 10 users. One Growth, One Professional, One Enterprise and One AI are priced per userVtiger pricing
To startBook a 30-minute walkthroughA 15-day trial with no card, or the free planVtiger pricing
Who to follow upNext activity due: everyone whose follow-up is today or overdueIdle alerts and profile scoring on contacts, from the free planVtiger pricing
ConversationsLink your number and each WhatsApp chat sits on the customer's recordEmail and phone linked, with 1,000 emails a month on the free planVtiger pricing
Support ticketsNot part of Palby CRMA help desk app beside sales and marketingVtiger siteVtiger pricing
ContactsA CSV of up to 2,000 rows at a time. Undo it within a dayDuplicate prevention, and 3,000 records on the free planVtiger pricing
As of November 2026. Vtiger's details are from its own pages, read on 2 November 2026. A Single App user gets one of its apps at a lower price. Plans and prices change, so check them before you pay.

Where Vtiger fits better

Vtiger keeps marketing, sales, help desk and projects in one CRM, so every team sees the same customer. Its free plan takes 10 users and 3,000 records, and paid editions come with a 15-day trial and no card. If your sales, marketing and support teams should share one tool, it fits better.

The three differences that matter

Open today's list first

Give each customer a follow-up date. On the day, they're on Next activity due, the first view on every pipeline. They stay there until you change the date, and overdue ones show how late they are.

Keep the chat on the record

Link your WhatsApp number and each chat sits on that customer's record, beside their notes, tasks and deals. When you're on leave, whoever covers can read what was said.

Start from your trade's stages

A new pipeline starts from eight stage sets, from general sales and property to tuition, clinics, home services, recruitment and insurance. Rename any stage, or add your own.

Moving over from Vtiger

  1. Book a 30-minute walkthrough. You'll see today's list on a sample pipeline, and get a price for your team.
  2. Import your contacts as a CSV of up to 2,000 rows. Columns are matched by name, and AI places the rest from three sample values.
  3. Pick the stages for your trade from eight ready-made sets, then give each customer a follow-up date.

Questions

Start tomorrow with who to follow up.

Bring your spreadsheet to the walkthrough.

Book a walkthrough

30 minutes. You choose the day and the time.

Sources

Every page read on 2 November 2026. Nothing about a competitor on these pages comes from anywhere else.