Palby CRM

monday CRM alternative

monday CRM alternative: one list of who to follow up today

monday CRM runs sales on boards beside marketing and delivery, with AI that sources and scores new prospects. Palby CRM opens on one list: everyone whose follow-up is due today, with their WhatsApp chat on the record.

Book a walkthrough

30 minutes. You choose the day and the time.

Do you need boards for the whole team, or one list of who to call?

Stay with monday CRM if your team already plans its work on monday.com boards and wants sales on the same ones. Pick Palby CRM if you sell one to one, your customers write on WhatsApp, and you want one list of who's due today.

Who should pick which

Stay with monday CRM if

  • Your team already plans projects and service work on monday.com boards
  • You want quotes, mass emails and email sequences sent from the CRM
  • You want iOS and Android apps that work offline

Pick Palby CRM if

  • Your customers write to you on WhatsApp
  • You want one list of who's due a follow-up today
  • You quote in S$ and keep each customer's PDPA consent on their record

Side by side

Compared onPalby CRMmonday CRMSource
PriceNo public price yet. You get one on the walkthroughBasic $12, Standard $17 and Pro $28 a seat a month, billed yearly. Ultimate is priced by its sales teammonday CRM pricing
To startBook a 30-minute walkthroughA 14-day trial with no cardmonday CRM pricing
Who to follow upNext activity due: everyone whose follow-up is today or overdueBoards of leads, contacts and deals, with AI that flags the follow-upsmonday CRM sitemonday CRM pricing
ConversationsLink your number and each WhatsApp chat sits on the customer's recordEvery email, call, meeting and note on one timeline, from Standardmonday CRM pricing
On your phoneA web app with a phone layout and alerts. No App Store appiOS and Android apps, from Standardmonday CRM pricing
ContactsA CSV of up to 2,000 rows at a time. Undo it within a day1,000 active contacts and deals on Basic, 10,000 on Standardmonday CRM pricing
As of November 2026. monday CRM's details are from its own pages, read on 2 November 2026. Its monthly prices are higher: Basic is $18 a seat billed monthly. Plans and prices change, so check them before you pay.

Where monday CRM fits better

monday CRM is one part of monday.com, so a sale can move onto the same boards as the marketing and the delivery work. Standard adds iOS and Android apps and one timeline of every email, call and meeting. Pro adds mass emails and email sequences, and every plan can send quotes. If your team already works on monday boards, it fits better.

The three differences that matter

Open today's list first

Give each customer a follow-up date. On the day, they're on Next activity due, the first view on every pipeline. They stay there until you change the date, and overdue ones show how late they are.

Keep the chat on the record

Link your WhatsApp number and each chat sits on that customer's record, beside their notes, tasks and deals. When you're on leave, whoever covers can read what was said.

Count it in S$

Each deal carries an S$ value, a close date and the products on it. Add an Amount paid field and the pipeline adds up what came in by month, quarter or year.

Moving over from monday CRM

  1. Book a 30-minute walkthrough. You'll see today's list on a sample pipeline, and get a price for your team.
  2. Import your contacts as a CSV of up to 2,000 rows. Columns are matched by name, and AI places the rest from three sample values.
  3. Pick the stages for your trade from eight ready-made sets, then give each customer a follow-up date.

Questions

Start tomorrow with who to follow up.

Bring your spreadsheet to the walkthrough.

Book a walkthrough

30 minutes. You choose the day and the time.

Sources

Every page read on 2 November 2026. Nothing about a competitor on these pages comes from anywhere else.