Project template for the office
Lead routing setup checklist with every task dated from the day you start
From the ad to the advisor: the sheet, the WhatsApp number, the rules, the first week of watching it.
- 3 sections
- 12 tasks
- Opens as a list
- Dated from day 1
Lead routing setup
Days count from the day you start. In the app, pick a start or a finish date and each task lands on a real day.
Decide
- Write the routing ruleDay 1HighBy source, by round-robin, by area, by product. One sentence.
- Set the response time standardDay 1First reply within 15 minutes in working hours; next morning otherwise.
- Decide who covers weekendsDay 1
Build
- Connect the lead form or sheetDay 2
- Connect the WhatsApp number that repliesDay 3High
- Write the first-reply message and the follow-up sequenceDay 4
- Set up the advisors who receive leadsDay 4
- Send a test lead from your own number and follow it throughDay 5Urgent
Watch
- Check every lead's first-reply timeEvery workday 17:00
- First-week review: leads in, replies, appointments, what leakedDay 12High
- Fix the rule and tell the advisorsDay 13
- Monthly routing reviewEvery 1st of the month
About this template
Leads leak between the form and the advisor. This project sets up the route once: where leads land, which number replies, who gets which lead, how fast the first reply must be, and a week of watching it before you trust it.
Tips from the template
- Decide the routing rule before touching any tool.
- Test with your own number end to end before a real lead arrives.
- The first-week review is where the rule gets fixed.
How to use it in ActivityTracker
- 1Open Tasks and choose Templates.
- 2Find Lead routing setup and open it. You see every section and task before anything is added.
- 3Pick the day you start, or the day it has to be done by. Every date moves with it.
- 4Press Use template. Rename the project, then work down the list.
Templates like this one
Two weeks to a clean contact list: duplicates merged, dead leads closed, every contact given a stage and an owner.
2 sections, 10 tasksA four-week paid campaign: the offer, the creative, the form, the routing, the daily numbers.
3 sections, 13 tasksA Friday look at every lead that came in this week: replied, booked, stalled, lost.
2 sections, 9 tasks
Questions
Run it with the dates filled in.
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