Project template for the office

Lead routing setup checklist with every task dated from the day you start

From the ad to the advisor: the sheet, the WhatsApp number, the rules, the first week of watching it.

  • 3 sections
  • 12 tasks
  • Opens as a list
  • Dated from day 1

Lead routing setup

Days count from the day you start. In the app, pick a start or a finish date and each task lands on a real day.

Decide

  • Write the routing ruleDay 1HighBy source, by round-robin, by area, by product. One sentence.
  • Set the response time standardDay 1First reply within 15 minutes in working hours; next morning otherwise.
  • Decide who covers weekendsDay 1

Build

  • Connect the lead form or sheetDay 2
  • Connect the WhatsApp number that repliesDay 3High
  • Write the first-reply message and the follow-up sequenceDay 4
  • Set up the advisors who receive leadsDay 4
  • Send a test lead from your own number and follow it throughDay 5Urgent

Watch

  • Check every lead's first-reply timeEvery workday 17:00
  • First-week review: leads in, replies, appointments, what leakedDay 12High
  • Fix the rule and tell the advisorsDay 13
  • Monthly routing reviewEvery 1st of the month

About this template

Leads leak between the form and the advisor. This project sets up the route once: where leads land, which number replies, who gets which lead, how fast the first reply must be, and a week of watching it before you trust it.

Tips from the template

  • Decide the routing rule before touching any tool.
  • Test with your own number end to end before a real lead arrives.
  • The first-week review is where the rule gets fixed.

How to use it in ActivityTracker

  1. 1Open Tasks and choose Templates.
  2. 2Find Lead routing setup and open it. You see every section and task before anything is added.
  3. 3Pick the day you start, or the day it has to be done by. Every date moves with it.
  4. 4Press Use template. Rename the project, then work down the list.

Already use ActivityTracker? Open this template in the app

Questions

Run it with the dates filled in.

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