Project template for the office
CRM cleanup checklist with every task dated from the day you start
Two weeks to a clean contact list: duplicates merged, dead leads closed, every contact given a stage and an owner.
- 2 sections
- 10 tasks
- Opens as a list
- Dated from day 1
CRM cleanup sprint
Days count from the day you start. In the app, pick a start or a finish date and each task lands on a real day.
Week one
- Run the duplicates check and mergeDay 2High
- Define "dead": no reply in six monthsDay 2
- Close or delete the dead leadsDay 3
- Fill in missing stagesDay 4
- Fill in missing ownersDay 5
Week two
- Every open lead gets a next action with a dateDay 9High
- Standardise the tags: drop the ones used onceDay 10
- Import anything still living in spreadsheetsDay 11
- Agree the hygiene rules with the advisorsDay 12New contact: stage, owner, source, next action. Every time.
- Monthly hygiene checkEvery 1st of the month
About this template
A CRM nobody trusts is one nobody uses. This sprint fixes it in two weeks: merge the duplicates, close or delete the dead leads, put every contact in a stage with an owner and a next action.
Tips from the template
- Do it in the order given; duplicates first or you clean the same person twice.
- Set a rule for "dead" (no reply in six months) and apply it without sentiment.
- Nothing leaves the sprint without an owner and a next action.
How to use it in ActivityTracker
- 1Open Tasks and choose Templates.
- 2Find CRM cleanup sprint and open it. You see every section and task before anything is added.
- 3Pick the day you start, or the day it has to be done by. Every date moves with it.
- 4Press Use template. Rename the project, then work down the list.
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Questions
Run it with the dates filled in.
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