What an AI sales assistant does
An AI sales assistant takes the admin around your conversations off your plate. There are four jobs, and most products do one or two of them well:
- Before the call: a brief on the person, the deal and what was said last time.
- During the call: a transcript, and the notes you'd otherwise type.
- After the call: a summary, the action items, a recap email to edit and send, and suggested changes to the CRM record.
- Between calls: a nudge when a deal has no next step, and an answer when you ask what's slipping.
A prospecting tool finds people you haven't met yet. An assistant works on the people already talking to you, which is where most of a small team's week goes. Vendors now call some of these products agents. An assistant drafts and suggests, and you approve. An agent acts on its own. AI sales tools covers the other jobs AI does in sales, from research to roleplay practice.
How we chose
Every price and feature here comes from the product's own site, read on 29 October 2026. We didn't test them hands-on, and there are no star ratings. Prices are in US dollars, per seat a month unless we say otherwise, as of October 2026. Several show the yearly rate first, so check the monthly price before you sign.
Five things put a tool on the list:
- It takes at least one admin job off a seller's week, from meeting prep to the CRM update.
- You can read what it writes before it reaches a buyer or a record.
- One rep or a team of five can start without an ops person, on a free plan, a trial or a card.
- The price is on the product's own page. Gong is the exception: its site sends you to a demo.
- It works with what a small team already uses: video calls on Zoom, Meet or Teams, plus email and a CRM.
Forecasting and revenue dashboards counted for less. They need months of recorded calls and enough reps to compare, and most small teams have neither yet.
The 8 best AI sales assistant software picks
Fathom is first: its free plan records and summarises every video call with no cap, and call notes are the job most reps put off. Pipedrive is the pick if you want the assistant inside your CRM. Each entry names the seller it fits and the one it doesn't.
1. Fathom: best free assistant for call notes
Fathom, now part of Superhuman, joins your Zoom, Google Meet and Microsoft Teams calls and has a transcript and summary ready when you hang up. You can question any call in a chat window with Ask Fathom, and the notes sync to your CRM, Salesforce and HubSpot included.
The free plan has unlimited recordings and transcripts and instant AI summaries, with no end date. The paid plan for one person is US$16 a month billed yearly, or US$20 monthly, and adds AI action items and advanced summaries built on templates such as BANT and Sandler. Teams of two or more pay from US$15 a user. Business, US$25 billed yearly, writes meeting insights straight into your CRM's fields after each call and adds coaching scorecards.
Pick it if most of your selling happens on video calls and you want your notes written without typing them, for nothing. Skip it if your calls happen on your mobile or in WhatsApp: Fathom's site lists Zoom, Google Meet and Teams as the places it works.
2. Pipedrive: best for an assistant on a low-cost CRM seat
Pipedrive's cheapest plan comes with Pipedrive Nova, its meeting intelligence: a brief before every meeting, a transcript of every call and CRM updates ready to approve afterwards. Its Sales Assistant answers questions about your deals and your team's numbers, predicts each deal's chance of winning with a next best action, and warns you when a deal has no activity scheduled.
Lite is US$14 a seat a month billed yearly, after a 14-day free trial with no card. There's no free plan. The pricing page lists AI that writes, summarises and replies to email on the third tier, US$59 a seat billed yearly.
Pick it if you run a small team's pipeline and want the call notes sitting on the deals they belong to. Skip it if notes are all you're after: a free note taker covers that without moving your contacts to a new CRM.
3. HubSpot: best free AI assistant inside a CRM
Breeze Assistant comes free with HubSpot. Ask it about a contact, a deal or your pipeline and it answers from your own CRM records. Before a meeting it pulls the account's history into talking points. HubSpot's free tools cover up to two users with no card.
The notetaker starts with Sales Hub Starter, from US$7 a seat a month with 500 HubSpot Credits. It joins Zoom, Google Meet and Teams calls from your calendar, writes the summary, turns next steps into tasks in one click and drafts the follow-up email. CRM changes arrive as suggestions you approve, edit or dismiss. HubSpot lists two limits: Google Meet transcripts are English only, and on Zoom the host needs local recording switched on.
Pick it if you're one or two people who want contacts, deals and an assistant for free, and the notetaker for US$7 when you're ready. Skip it if your team already runs on another CRM, because Breeze answers from HubSpot's records.
4. Fireflies.ai: best low-cost note taker that also drafts emails
Fireflies records and transcribes Zoom, Google Meet and Teams calls in more than 100 languages, and AskFred, its AI assistant, answers questions about them. It has desktop and mobile apps, and you can upload a recording to have it transcribed.
The free plan gives you unlimited transcription with limited AI summaries, 400 minutes of storage per team and 20 AI credits. Pro is US$10 a seat a month billed yearly, or US$18 monthly: unlimited summaries, 8,000 minutes of storage per seat, an email assistant, a personal assistant and a task list built from each call's action items. Business, US$19 billed yearly, adds conversation intelligence and team analytics.
Pick it if you want notes and a first draft of every recap email for US$10 a month. Skip it if your team runs long discovery calls on the free plan: 400 minutes of storage is shared by the whole team, and a handful of hour-long calls fills it.
5. Avoma: best for recap emails and notes that land in the CRM
Avoma's AI meeting assistant records and transcribes your calls, writes summary notes and drafts the follow-up email. On its Startup plan it also saves the notes to the CRM record by itself, gives you a 1:1 scheduling link and connects to your dialer.
Startup is US$19 per recording seat a month billed yearly, or US$29 monthly, for up to 25 paid seats. Colleagues who only view recordings are free. The 14-day free trial runs on the Organization plan with every add-on switched on. Call scoring and coaching tips are an add-on at US$29 a seat a month billed yearly.
Pick it if the slow part of your week is writing up calls and getting the recap out the same day. Skip it if you want to test for longer than two weeks without paying: there's no free plan.
6. Close: best for a seller who calls all day
Close is a CRM with calling, email and SMS built in, and its AI agent, Chloe, comes with every plan. Its AI features include a summary of each lead's activity, suggested next steps on stalled or at-risk deals and an AI email rewrite. Its notetaker records, transcribes and summarises Zoom, Teams and Meet meetings synced to Close.
Solo is US$9 a month billed yearly, or US$19 monthly, for one user and up to 10,000 leads, with 500 AI credits a month. Recording and summarising phone calls is the Call Assistant add-on: US$50 a month per organisation plus 2 US cents a minute. You can try it with no card, and there's a 30-day money-back guarantee.
Pick it if you work alone, live on the phone and want your calls and the AI in one place. Skip it if your team needs automated workflows: they start on Growth, at US$99 a seat billed yearly.
7. Gong: best for a manager coaching a team from its calls
Gong records customer conversations and turns them into coaching and deal risk. Gong Agents take on follow-ups and pipeline edits. Gong Forecast covers the number, and Gong Enable trains reps on real customer calls. It suits a team whose manager listens to calls every week.
Gong's site asks you to book a demo. For the price, see their pricing page.
Pick it if you manage a team, review calls before each 1:1 and want to see which deals are at risk before the forecast meeting. Sales coaching techniques covers how to run that review. Skip it if you're one person or a team of three: Fathom Business and Avoma's coaching add-on give you call scoring at a published price.
8. Lindy: best for an assistant that runs your inbox and meeting follow-ups
Lindy is an assistant you message in Slack or iMessage. It preps you before meetings and records and summarises them. Each morning it sends a brief, and through the day it sorts your inbox and drafts replies in your voice. Anything that leaves your workspace waits for your approval, such as sending an email or updating a ticket.
Lindy's free start is US$50 in credits that last seven days, with no card. After that it's US$29.99 a user a month for 3,000 credits, pooled across the team. Bigger jobs use more credits, and unused monthly credits don't roll over.
Pick it if your day is email and meetings and you want one assistant to chase both. Skip it if you want a set amount of work for a set price: when the pool runs out, Lindy pauses until it resets or you top up at US$10 per 1,000 credits.
Side by side
| Tool | Job | Free | Paid from |
|---|---|---|---|
| Fathom | Call notes | Yes | US$15 |
| Pipedrive | CRM with meeting prep | 14-day trial | US$14 |
| HubSpot | CRM assistant, notetaker | 2 users | US$7 |
| Fireflies.ai | Notes, email drafts | Yes | US$10 |
| Avoma | Notes, recap emails | 14-day trial | US$19 |
| Close | Calling CRM with AI | Trial | US$9 |
| Gong | Coaching, forecasts | Demo | See pricing page |
| Lindy | Inbox, meetings | US$50 credits | US$29.99 |
Each price is one seat for a month, billed yearly where that's cheaper. Fathom's US$15 needs two users, and Lindy's credits are shared by the team.
How to choose: find the part of your week that leaks
Walk through last week and look for where the admin piled up:
- The first call: if you walk in without remembering what the buyer said last time, you need prep, and Pipedrive's meeting brief or HubSpot's Breeze Assistant hands it to you. How to prepare for a client meeting lists what a good brief holds.
- After each call: if you type notes up later or skip them, start with a free note taker such as Fathom or Fireflies.
- The recap email: if buyers wait until tomorrow for your summary, Avoma and HubSpot's notetaker draft it while the call is fresh.
- The pipeline review: if deals sit with no next step until someone asks, Pipedrive's Sales Assistant flags them and Close suggests what to do on stalled deals.
- The manager's 1:1: if you coach from memory, Gong puts the calls in front of you, and so do Fathom Business and Avoma's coaching add-on.
- The buyer who went quiet: none of these will chase them for you. You need a date on the record and a reason to get back in touch, and the sales follow-up process shows when to chase and when to stop.
Then check where your buyers talk. Fathom and Fireflies name Zoom, Google Meet and Teams. For phone calls, HubSpot's notetaker page says it captures calls as well as meetings, Close sells its Call Assistant add-on, and Avoma connects to a dialer. If most of your week happens on your mobile or in WhatsApp chats, a recorder hears little of it. A CRM where you log each call and set the next date does more for you.
Need new names rather than help with the people you already talk to? Start with the best AI tools for sales prospecting instead.
These assistants write up the video calls they join. ActivityTracker's CRM reads a lead's messages, notes and tasks, and one tap writes a summary that ends on the next best action.
See the CRMWhen a free plan is enough
Four of the eight let you start without paying:
- Fathom: unlimited recordings and AI summaries, with no end date.
- Fireflies.ai: unlimited transcription, but limited summaries and 400 minutes of storage for the whole team.
- HubSpot: Breeze Assistant and the free CRM for up to two users, with the notetaker on Starter.
- Lindy: US$50 in credits, gone after seven days.
Free covers one rep with a few video calls a day who wants notes without typing. Pay when a limit gets in the way of a real week: Fireflies' storage fills up, or you want the notes in your CRM's fields, which takes Fathom Business, Avoma or HubSpot's notetaker.
What an AI sales assistant can't do for you
- It can't hear what it isn't in. A coffee meeting or a WhatsApp thread stays out of the notes unless you log it yourself.
- It doesn't check its own facts. A summary can get a price or a name wrong. Read the recap before it goes to the buyer, and read a CRM change before you approve it. Pipedrive and HubSpot both hand you updates to approve, and Lindy waits for your approval before it sends an email.
- It doesn't get consent for you. HubSpot's notetaker page reminds you that recording laws differ by region, and that your team is responsible for having a legal basis to record. Tell people the call is recorded, and check your own country's rules before the first one.
- It won't pick up the phone. The assistant drafts the follow-up, and you're still the one who calls back to ask for the next meeting.
Test two assistants in one week
A demo runs on a tidy sample call. Run the two strongest picks for your week on your own calls instead:
- Monday to Wednesday: run the first assistant on every call, and tell each buyer the call is recorded.
- Thursday and Friday: switch to the second one.
- After each call: time how long you spend fixing the summary before you'd send it.
- Each evening: count the recap emails that went out the same day.
- Friday afternoon: for each assistant, add up the minutes you spent fixing summaries and count the recaps that went out the same day. Keep the one that saved you more.
Made-up example: Dana sells payroll software to dental clinics and runs 15 video calls a week, mostly second meetings and demos.
Before the test she typed her notes at night, and the recap reached each buyer the next morning.
She runs Fathom's free plan from Monday to Wednesday and Avoma's trial on Thursday and Friday. Fathom's summaries need two or three minutes of fixing each. Avoma's recap drafts go out within the hour on six of her seven calls.
On Friday she moves to Avoma's Startup plan, because the late recap was her leak, and two buyers booked their next meeting by replying to it.
Keep reading
Questions people ask
For most reps, Fathom, because its free plan records, transcribes and summarises every Zoom, Meet and Teams call with no cap. If you want the assistant inside your CRM, Pipedrive's Lite plan, US$14 a seat billed yearly, briefs you before meetings and lines up CRM updates to approve.
Yes. Fathom's free plan has unlimited recordings and AI summaries, Fireflies.ai's free plan has unlimited transcription with limited summaries, and HubSpot's Breeze Assistant is free with its CRM for up to two users. Lindy starts you on US$50 in credits for seven days.
An assistant drafts and suggests, and you approve. An agent acts on its own. Lindy, for example, waits for your approval before it sends an email, and HubSpot's notetaker suggests CRM changes for you to approve, edit or dismiss.
Yes. Pipedrive's Lite plan lines up CRM updates for you to approve after a call, HubSpot's notetaker suggests changes, Avoma's Startup plan saves call notes to the CRM record, and Fathom's Business plan writes meeting insights into your CRM's fields.
Some do. HubSpot's notetaker captures calls as well as meetings, Close's Call Assistant add-on records and summarises phone calls for US$50 a month per organisation plus 2 US cents a minute, and Avoma connects to a dialer. Fathom and Fireflies name Zoom, Google Meet and Teams.
Sources
- Fathom, Pricing, read 29 October 2026
- Fathom, Home page, read 29 October 2026
- Pipedrive, Pricing, read 29 October 2026
- Pipedrive, AI Sales Assistant, read 29 October 2026
- HubSpot, Breeze Assistant, read 29 October 2026
- HubSpot, AI notetaker for sales teams, read 29 October 2026
- HubSpot, Sales Hub pricing, read 29 October 2026
- Fireflies.ai, Pricing, read 29 October 2026
- Avoma, Pricing, read 29 October 2026
- Close, Pricing, read 29 October 2026
- Gong, Home page, read 29 October 2026
- Lindy, Pricing, read 29 October 2026

