WhatsApp team inbox for financial advisors, property agents and sales reps

Every client chat, and who's answering it

Your WhatsApp chats in one inbox you share with your team. See who's still waiting, pass a chat to the right person, and keep notes the client never sees.

Inbox2 numbers
  • Sarah LimIs Friday still OK for the viewing?You
  • Marcus LeeCan you resend the brochure?Mei
  • Priya NairWhat are your fees?Agent
  • Nurul AzizCould we move it to next week?You
1 inbox
for every number you connect
/
brings up a saved reply, files and all
Months
of past chats brought over when you connect
0
chats copied into your CRM by hand
Forty unread chats after a meeting shrink to the six still waiting, a teammate covers a chat from the same number, a chat is assigned and the teammate is told, and a new enquiry lands on the client's record.

Six moments

Your week, with the team on one inbox

01Walking out of a meeting

Every number, every chat, one place.

You come out of a two-hour meeting to forty unread chats across two numbers. Tap Waiting and the six people still owed a reply are at the top.

  • Unread, Waiting and Assigned, a tap each
  • Search every message, not just names
  • Filter by stage, from new to won
Inbox - 2 numbers
  • Sarah LimMainIs Friday still OK for the viewing?3:52pm2
  • Marcus LeeTeam lineCan you resend the brochure?3:41pm1
  • Priya NairMainWhat are your fees?3:30pm1
  • Hafiz RahmanMainYou: Sent, let me know what you think3:12pm
  • Grace WongTeam lineThanks! One more question2:58pm3
  • Tom BeckerTeam lineYou: See you at 52:44pm
  • Nurul AzizMainCould we move it to next week?2:31pm1
  • Kenji SatoMainAgent: Thursday 11am works, see you then2:20pm
  • Rachel KohTeam lineFriday afternoon is better for me2:05pm1
  • Leon TeoMainYou: Great, talk soon1:48pm
  • Aisha MalikTeam lineMei: The form is attached1:30pm
  • Ben OngMainYou: Friday works, I will bring the plans1:12pm

02On leave

Cover for a teammate without asking what they said.

You're away and a client messages about Friday's meeting. Your teammate opens the same chat, reads what you promised, and answers from your number.

  • Share a number to read, to reply, or to run
  • The full thread, not a forwarded screenshot
  • Your manager can read along to coach
Sarah Lim - Main

Hi Daniel, are we still on for Friday?

Yes! Friday 3pm at the showflat. I'll bring the floor plans and the price list.

Daniel

Great. Can my husband come too?

03The right person

Send the chat to the right person.

A client needs the teammate who knows their file. Assign the chat and that teammate is told at once, in the app or on Telegram.

  • Assign it from the chat
  • Your AI agent steps back when a person has it
  • Everything assigned to you, one filter away
Grace Wong - Team line
Agent

My dad wants to add a second name to the loan. Who can help with that?

Good question, let me get the right person for you.

Agent

4:02pm

04Behind the scenes

Talk it over without the client seeing.

Leave yourself a note that they prefer mornings, or tell your teammate what to watch for. Turn what they asked for into tasks on the same screen.

  • Private notes on every chat
  • A to do list for each conversation
  • Tasks that show on the client's record too
Sarah Lim - Notes and to dos

To do

Send brochure

Doing

Book second viewing

Done

Add husband to the chat

05The same question again

Reply faster, sound like yourself.

You type the same answer about fees or next steps every week. Save it once and bring it up with a slash, photos and brochure included.

  • Type / and pick your saved reply
  • Files and photos inside a saved reply
  • Your team uses the same saved replies
Priya Nair - Main

Hi! What are your fees, and what happens next?

06Before you type

Every chat lands on the client's record.

A new enquiry becomes a contact in your book the moment they message, with the chat attached. Open their record and the whole chat is there.

  • A card for every new enquiry
  • Documents they send, filed on their record
  • Their stage and notes beside the chat
Inbox and your book

New

Replied

Marcus Lee

Booked

Sarah Lim

Won

Ben Ong

And the small stuff, handled

Follow up now: everyone waiting on you in one sitting, each with a drafted reply to approve or rewrite.
New chat: message a number you haven't saved.
Forward and quote: pass a message on, or reply to one line of it.
Groups: your WhatsApp groups show up, and stay off your book.
On your phone: Unread, Waiting and New chat sit under your thumb.

Bring your team into the chat

Connect your number and your team sees every chat, and who has it.

Questions