ActivityTracker

ActivityTracker vs HubSpot

ActivityTracker vs HubSpot: WhatsApp chats on the client's record, without a Professional plan

HubSpot is a marketing, sales and service platform with a free CRM, and its WhatsApp inbox comes with the Professional plans. ActivityTracker links the WhatsApp you already use and counts the week's calls and meetings.

Book a walkthrough See pricing

The short version

Pick HubSpot if you want email campaigns, website forms and a service desk feeding one CRM, and you'd like to start free. Pick ActivityTracker if your clients message you on WhatsApp and you want every chat on their record and the week's calls counted. Some teams keep HubSpot for marketing and log the week in ActivityTracker.

Who should pick which

Stay with HubSpot if

  • you market by email, landing pages and website forms, and want it all in one CRM
  • you want to start free, with two users and 1,000 contacts
  • you want 2,000+ apps connected to your CRM

Pick ActivityTracker if

  • your clients message your own WhatsApp number
  • you want the next call at the top of your list each morning
  • you want the team's week counted without a report

Side by side

Compared onHubSpot (from hubspot.com, 27 September 2026)ActivityTrackerSource
Built forStartups and small businesses; 306,000+ customers in 135+ countriesFinancial advisors, property agents and sales repsHubSpot site
WhatsAppA WhatsApp Business account in the shared inbox, on Marketing Hub or Service Hub Professional or EnterpriseYour own WhatsApp or WhatsApp Business app, linked as a device the way WhatsApp Web isHubSpot site
Before the first chatAccess to your company's Meta Business Manager accountScan a code under Linked devices on your phoneHubSpot site
Past chatsOnly messages after you connect sync to HubSpotMonths of past messages come across when you link your numberHubSpot site
Renewals and reviewsAn insurance CRM page with renewal reminders 90, 60 and 30 days outBirthdays and review calls lined up, and clients you haven't spoken to in 30 days at the topHubSpot site
On your phoneA mobile app to log a contact, update deal stages and ask the AI assistantBuilt phone first: log a call in one tap, reply to a chatHubSpot site
The team's weekReports, dashboards and goalsA weekly board, a Gone quiet list after 7 days and Friday check-insHubSpot site
PriceFree CRM; Sales Hub Starter from SGD 10 a seat a month, Professional from SGD 126 plus a one-time SGD 2,100 onboarding (shown in Singapore)See pricingHubSpot pricing
Try itFree plan with no credit card, or a demoBook a walkthroughHubSpot pricing
ActivityTracker · Pipeline

New lead2

Farhan Ismail

No next step

Rachel Koh

No next step

Contacted2

Arjun Nair

No next step

Nurul Aziz

No next step

Appointment set2

Mei Ling Tan

Today, 4:00pm

Jonathan Lee

Mon, 6 Oct

Fact-find done1

Daniel Ong

Fri, 3 Oct

Proposal out1

Priya Raman

Tomorrow

Closed3

Grace Wong

Annual review, 12 Jan

Victor Chua

No next step

Marcus Tay

Top-up call, 9 Oct

Example screens with made-up clients.

Where HubSpot is strong

HubSpot's CRM is free with no expiry date for up to two users and 1,000 contacts, and HubSpot says 306,000 customers in more than 135 countries use it. Marketing, sales and service sit on one platform with 2,000+ apps, and its insurance CRM page sets up renewal reminders 90, 60 and 30 days before a policy expires. On the Professional plans, WhatsApp comes into the same shared inbox as the rest of your messages. If you market by email and your website, and want a service desk in the same CRM, HubSpot fits.

The three differences that matter

Your own WhatsApp, with nothing to set up with Meta

ActivityTracker links the WhatsApp or WhatsApp Business app you already use, the way WhatsApp Web does. There's no Meta Business Manager to get into, your phone keeps working, and months of past chats come across when you link the number.

Every chat on the client's record

A new enquiry becomes a contact the moment they message. An AI agent answers in your words and offers times from your calendar, and clients you haven't spoken to in 30 days come up before they go cold.

The week counts itself

Each call and meeting is a tap on your phone, and it's points on the week's board. Your manager sees the week without asking for a report, and anyone quiet for seven days shows up before Friday.

Switching in three steps

  1. Scan the code under Linked devices to connect your number.
  2. Upload your client spreadsheet, and one tap undoes it if anything looks wrong.
  3. Invite the team and let them log from their phones.

Questions

Put your WhatsApp chats and your week in one app

Book a walkthrough and we'll link your number and load your client list with you.

Book a walkthrough See pricing

Sources

Every page read on 27 September 2026. Nothing about a competitor on these pages comes from anywhere else.