Selling

How to sync work and personal calendars without colleagues seeing your personal events

A client books a call over your kid's school play because your work calendar didn't know about it. Syncing your work and personal calendars fixes that, without your colleagues seeing your dentist appointment. Here are the three ways to do it in Google Calendar and Outlook, straight from their help pages, and how to pick one.

Why two calendars cause double bookings

Most people who sell or do client work end up with two calendars. The work one is on a company Google Workspace or Microsoft 365 account. The personal one is on a free Gmail or Outlook.com account, with family events, the gym and the dentist.

Each calendar only knows its own events. So when a client books through your work calendar, or a colleague looks for a free slot, your personal commitments don't exist. You find out when two things land at once.

Syncing doesn't have to mean merging. You want the work calendar to know when you're busy, and you want to see both in one place. You usually don't want colleagues reading the details of your personal life.

Check what your company allows first

Your work account is run by your company's admin, and they decide what you can share. Google's help page on sharing says: "If your calendar is for your work or school, your administrator decides if you can share it." It also warns that an admin can see your calendar's event details even if you don't share it.

So before you start, check whether sharing out of your work account is allowed. If it's blocked, go the other way and bring your personal calendar into your work account, which is usually allowed.

Way 1: share your personal calendar as free/busy

This is the safest option and works well in Google Calendar. You share your personal calendar with your work account, set to show only when you're busy.

From Google's help page, on a computer:

  1. Open Google Calendar with your personal account.
  2. Under My calendars, to the right of your calendar, click More, then Settings and sharing.
  3. Under Shared with, click Add people and groups, and add your work email address.
  4. Choose "See only free/busy (hide details)" and click Send.
  5. In your work account, open the email and click the link to add the calendar.

Google's page says free/busy means people "can only find out when you're busy" and "can't find the names or details about events". Your work calendar then shows a busy block for the school play, with no title.

Way 2: add your personal calendar to Outlook

If your work runs on Microsoft 365, Outlook on the web has this built in. Microsoft's help page says you can connect one Outlook.com or Google account to your work or school account.

  1. Sign in to your work account in Outlook on the web and go to Calendar.
  2. Select Add calendar, then Add personal calendars.
  3. Choose your personal account and sign in to it.

Microsoft says your personal events then count towards your availability, and that in the Scheduling Assistant they show only as "Tentative, Busy, or Away", without the title. You can also create personal events from your work calendar without switching accounts. Adding the calendar doesn't bring in your personal email.

Way 3: a private iCal link, view only

If neither of those is possible, most calendar apps can show another calendar from a link. Google calls this the Secret address in iCal format.

From Google's page on syncing with other programs:

  1. Open Google Calendar and click Settings.
  2. Under Settings for my calendars, click the calendar you want.
  3. Click Integrate calendar and copy the "Secret address in iCal format".
  4. Paste it into your other calendar app as a calendar from a URL.

Google calls this a read-only view, so you can see your personal events but not edit them from the other app. It also says only you should know this address, and to click Reset if you share it by mistake. Anyone with the link can see every detail, so treat it like a password.

Pick the one that fits

WayColleagues seeYou seeNeeds
Share as free/busy (Google)Busy blocks, no detailsBoth calendars in GoogleSharing allowed on at least one side
Add personal calendar (Outlook)Tentative, Busy or Away, no titlesBoth calendars in Outlook on the webMicrosoft 365 work account
Private iCal linkNothing, unless you share furtherPersonal events, view onlyAny calendar app that takes a URL

For most people, the first two are the answer. Use the iCal link only when sharing is blocked.

If you sell, add one more habit: put your selling time on the calendar as well, not just meetings. A calling block with a name on it is far harder to book over. Sales productivity tips covers how to protect one, and the daily planner puts your calls and follow-ups beside the meetings.

Made-up example: a freelance web designer who also works three days a week in-house at an agency.

Monday: a client books a review call for Thursday at 4pm through the agency's booking link. It's the same time as her son's swimming lesson, which lives only in her personal Google Calendar.

Monday evening: she shares her personal calendar with her agency Google account as free/busy only. Thursday 4pm now shows as busy on the agency side.

Tuesday: she moves the client to Friday at 10am and checks her agency account. The lesson shows as a plain busy block, and her manager can't see what it is.

Wednesday: she also blocks 9 to 10:30 every morning as "Calls" in her work calendar, so nobody books over her follow-ups.

Two weeks on: no double bookings, and she's stopped checking two apps before accepting an invite.

Once your days are in one view, keep the follow-ups in one place too. In ActivityTracker you type a follow-up in one line and it's dated, with a reminder.

See tasks

What to do first

  1. Check whether your company lets you share your work calendar, or add one to it.
  2. Pick one way from the table above. Don't set up two, or you'll see everything twice.
  3. Set the personal calendar to free/busy wherever colleagues can see it.
  4. Add your regular personal commitments, like school runs and training, so the busy blocks are real.
  5. Block your selling time on the work calendar, with a name.

Keep reading

Questions people ask

Sources

One day, one calendar.

Then nobody books over the school play.