Free WhatsApp workflow template
WhatsApp welcome message: every step, in order, before you switch it on
Send a welcome message every time a contact starts a conversation with you.
- 1 step
- 1 message
- When: Chat starts
Welcome message
Every message as it is sent. The app puts your own name and business where it says [Your name] and [Your business], {{Name}} is the contact's first name, and a word that starts with $ is filled in from the chat.
When: Chat starts
Only when they wrote to you first
- 1
Send a message
Hi! Thanks for messaging [Your business]. [Your name] here - what can I help with?
What it does
Send a welcome message every time a contact starts a conversation with you.
How to use it in ActivityTracker
- 1Open Workflows and choose Start with a template.
- 2Pick the one called "Welcome message". It opens as a draft with every step drawn and your name and business filled in.
- 3Change any words you like, then press Test to try it in a test chat.
- 4Publish it when it reads right. Nothing is sent before that, and you can stop it any time.
It sends from the WhatsApp you already use, linked as a device the way WhatsApp Web is. WhatsApp's help centre warns that linking through unofficial apps "may put your account at risk", so workflow messages wait their turn at your number's pace.
Already use ActivityTracker? Open the workflow templates in the app
Workflows like this one
Send an away message to anybody who writes in - new contacts, and anybody writing again after 8 quiet hours. Turn it on and off by publishing and stopping the workflow.
1 stepSend an away message outside your business hours to anybody who writes in - new contacts, and anybody writing again after 8 quiet hours.
2 stepsSend a welcome message every time a contact starts a conversation and ask for their email if you don't have it.
5 steps
Questions
Switch it on with your own words in it.
Book a walkthrough to see the workflows run in the app.