Is the incident postmortem template free?

Yes. Copy it as a checklist or print it, with no sign-up. Using it inside ActivityTracker, with the dates filled in, needs an account.

How do the dates work?

Each task has a day counted from the start: Day 1, Day 3 and so on. In ActivityTracker you pick a start date or a finish date, and every task lands on a real day. Tasks that repeat keep repeating.

Can I change it after I add it?

Yes. It's your project: rename it, add tasks, delete the ones you don't need. Save your version with Save as template and it's there next time.

What if the project I need isn't here?

Describe it in a sentence and the AI in Tasks writes a template for it, with sections and dates you can change before you use it.

Free project template

Incident postmortem template with every task dated from the day you start

From the outage to the write-up: timeline, causes, actions with owners, and the follow-through.

3 sections
14 tasks
Opens as a list
Dated from day 1

Postmortem: [incident]

Days count from the day you start. In the app, pick a start or a finish date and each task lands on a real day.

Day 1

Write the timeline: what happened, when, who did whatDay 1Urgent
Collect the logs, graphs and messagesDay 1
Customer impact: who, how long, what they sawDay 1High

Review

Blameless review meetingDay 3, 14:00High
- Walk the timeline
- What made it possible, and what made it worse
- What went well
- Actions: detect sooner, fail smaller, recover faster
Write the postmortem documentDay 4High
Share it with the whole teamDay 5

Actions

Action 1Day 15Owner:
Action 2Day 15Owner:
Action 3Day 22Owner:
Check: were the actions done?Day 31High

About this template

An incident is only wasted if nothing changes after it. This project is the week after one: the timeline while memories are fresh, the blameless review, the actions with owners and dates, and a check a month later that they were done.

Tips from the template

Apply it the day of the incident.
The timeline is written by whoever was on call, within 24 hours.
Every action gets an owner and a date, or it is not an action.

How to use it in ActivityTracker

1Open Tasks and choose Templates.
2Find Incident postmortem and open it. You see every section and task before anything is added.
3Pick the day you start, or the day it has to be done by. Every date moves with it.
4Press Use template. Rename the project, then work down the list.

Already use ActivityTracker? Open this template in the app

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Questions

Run it with the dates filled in.

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