Wati alternative

Wati alternative: your clients, chats and follow-ups on the number you already use

Wati connects through the official WhatsApp Business API, with campaigns, chatbots and a team inbox. ActivityTracker links the WhatsApp you already use and puts every chat on the client's record.

The short version

Pick Wati if you send campaigns to large lists, want the official API with templates approved for you, or need Instagram and Facebook chats in the same inbox. Pick ActivityTracker if you sell one-to-one from your own number and want each chat, follow-up and meeting on the client's record.

Who should pick which

Stay with Wati if

  • you send campaigns to thousands of contacts a month
  • you want website chat, Instagram, Facebook, SMS and calls in one inbox
  • you want the official WhatsApp Business API, with template approval and quality scoring handled for you

Pick ActivityTracker if

  • you sell one-to-one, and clients message your own WhatsApp number
  • you want every chat on the client's record, with the next follow-up at the top
  • you'd rather skip the Meta Business Manager and the template approvals

Side by side

Compared onActivityTrackerWati (from wati.io, 27 September 2026)Source
How it connectsYour WhatsApp or WhatsApp Business app, linked as a device the way WhatsApp Web isThe official WhatsApp Business API, with Wati as a Meta Business PartnerWati site
Before the first messageScan a code under Linked devices on your phoneAdmin access to your Meta Business Manager, and templates approved through WatiWati pricingWati site
Where a chat landsOn the client's record, with their stage, your notes and the next follow-upThe team inbox, with tags and contact details, and your CRM through an integrationWati siteWati site
New enquiriesAn AI agent answers as you, in the first person, and books the meetingAI agents qualify and route enquiries; Astra agents are a paid add-on on ProWati siteWati pricing
BroadcastsOne at a time from your number, in the hours you choose15,000 a month on Growth and unlimited on Pro, charged per messageWati pricing
ChannelsWhatsAppWhatsApp, website chat, Instagram, Facebook, TikTok, SMS and callsWati siteWati pricing
PriceSee pricingGrowth S$119 a month billed annually for 3 users, plus per-message charges (shown in Singapore)Wati pricing
Try itBook a walkthrough7-day free trial, or book a demoWati pricingWati site
ActivityTracker · Inbox
Priya NairNew lead, Call booked, Thu 11amAgent

Hi, what are your fees? And do you do home visits?

AgentHi Priya, it's Daniel. Yes, I can come to you. My fees depend on what you need, so I go through them on a short call first. Does Thursday 11am or Friday 3pm suit?

Thursday 11am please

AgentDone, Thursday 11am. I've sent you the invite. See you then!

Thu 11am added to Google Calendar

The agent is answering this chat
Example screens with made-up clients.

Where Wati is strong

Wati is built for WhatsApp at volume. It's a Meta Business Partner with an official Business API connection, it handles template pre-approval, quality scoring and opt-ins for you, and its Business plan sends 4,000 messages a minute. It puts website chat, Instagram, Facebook, SMS and calls in one inbox, prints its prices, and says 16,000+ customers use it, with 4.6 out of 5 on G2. If you run campaigns to a large list or a support desk across channels, Wati fits.

The three differences that matter

Nothing to set up with Meta first

ActivityTracker links the WhatsApp or WhatsApp Business app you already use, the way WhatsApp Web does. There's no Meta Business Manager to get into and no templates to get approved, and your phone keeps working as normal.

Each chat lands on the client's record

A new enquiry becomes a contact the moment they message, with the chat attached. Their stage, your notes and the next follow-up sit beside it, and clients you haven't spoken to in 30 days come up before they go cold.

The 10pm enquiry gets an answer in your words

An AI agent answers new enquiries as you, from your website, brochures and past chats, offers times you're free and puts the meeting on your Google Calendar. When a person should take over, it passes you the chat with what they asked.

Switching in three steps

  1. Scan the code under Linked devices to connect your number. Months of past chats come across with it.
  2. Upload your client spreadsheet, and one tap undoes it if anything looks wrong.
  3. Give your AI agent your website, your brochures and a few lines about you, then try it on yourself before a client sees it.

Questions

Answer the next enquiry from your own number

Book a walkthrough and we'll link your number and load your client list with you.

Sources

Every page read on 27 September 2026. Nothing about a competitor on these pages comes from anywhere else.

  • Wati: "#1 WhatsApp growth platform"; 16,000+ customers; 4.6/5 on G2; website chat, Instagram, Facebook, SMS and calls in one inbox; AI agents qualify and route; click-to-WhatsApp ads; Book a Demo. www.wati.io/
  • Wati: Meta Business Partner; official BSP connection with template pre-approval, quality scoring and opt-in management. www.wati.io/whatsapp-api-new/
  • Wati: 7-day free trial; Growth S$119 and Pro S$329 a month billed annually (Singapore view), 3 and 5 users, Growth adds no users, extra Pro users S$35; per-message charges for marketing, utility and authentication; 15k broadcasts on Growth, unlimited on Pro; Business plan 4k messages a minute; Astra AI agents a paid add-on on Pro; Meta Business Manager admin access; TikTok in the inbox; pay-as-you-go plan syncs with the WhatsApp Business app. www.wati.io/pricing/
  • Wati: CRM integrations that keep the CRM in sync; chats auto-distributed between reps; Meta's Coexistence for Business app numbers. www.wati.io/en/wati-for-sales/