ActivityTracker

respond.io alternative

respond.io alternative: WhatsApp selling without the Business API to set up

respond.io is a conversation platform for B2C teams that sits beside your CRM, on the official WhatsApp API. ActivityTracker links the WhatsApp you already use, with the client records built in.

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The short version

Pick respond.io if you run a busy B2C team across WhatsApp, Instagram, Messenger, TikTok, email and calls, and you already have a CRM. Pick ActivityTracker if you sell one-to-one from your own number and want the client records and follow-ups in the same app as the chats.

Who should pick which

Stay with respond.io if

  • your team handles a lot of chats and calls across several channels
  • HubSpot, Salesforce or Zoho is already your system of record
  • you want the official WhatsApp API, with Meta's rates and no markup

Pick ActivityTracker if

  • you sell one-to-one, and clients message your own WhatsApp number
  • you don't have a CRM yet, or it's a spreadsheet
  • you want an agent that answers as you and books the meeting on your calendar

Side by side

Compared onActivityTrackerrespond.io (from respond.io, 27 September 2026)Source
How it connectsYour WhatsApp or WhatsApp Business app, linked as a device the way WhatsApp Web isThe WhatsApp API as a Meta Business Partner; the Business app can stay on the same numberrespond.io siterespond.io site
Client recordsBuilt in: each chat lands on the client's record, with stage, notes and follow-upsSits beside your CRM, which stays the system of record (HubSpot, Salesforce, Zoho)respond.io site
New enquiriesAn AI agent answers as you, in the first person, and books the meetingAI agents qualify, route and book across channels, from the Growth planrespond.io siterespond.io pricing
ChannelsWhatsAppWhatsApp, Instagram, Messenger, TikTok, email and callsrespond.io siterespond.io pricing
Message feesNone listed beyond the planWhatsApp fees from Meta, at Meta's ratesrespond.io pricingrespond.io site
PriceSee pricingStarter US$79 a month billed yearly; broadcasts and AI agents from Growth, US$159respond.io pricing
Try itBook a walkthrough7-day free trial, no credit cardrespond.io pricing
ActivityTracker · Inbox
Priya NairNew lead, Call booked, Thu 11amAgent

Hi, what are your fees? And do you do home visits?

AgentHi Priya, it's Daniel. Yes, I can come to you. My fees depend on what you need, so I go through them on a short call first. Does Thursday 11am or Friday 3pm suit?

Thursday 11am please

AgentDone, Thursday 11am. I've sent you the invite. See you then!

Thu 11am added to Google Calendar

The agent is answering this chat
Example screens with made-up clients.

Where respond.io is strong

respond.io is built for teams with a lot of conversations. It puts chats, calls and email from WhatsApp, Instagram, Messenger and TikTok in one inbox, runs AI agents across all of them, and connects to HubSpot, Salesforce and Zoho so your CRM stays current. It charges Meta's WhatsApp rates with no markup, prints its prices, and cites 4.8 out of 5 from 500+ G2 reviews and 10,000+ brands. If you run a mid-market B2C team with a CRM in place, respond.io fits.

The three differences that matter

Nothing to set up with Meta first

Open WhatsApp on your phone, go to Linked devices and scan the code. That's the setup: no API account, no Meta approval for your templates, and the app on your phone works the same afterwards.

The client records come with it

respond.io's own page says it sits beside your CRM rather than replacing it. In ActivityTracker the chat, the client's stage, your notes and the next follow-up are on one record, and you can upload the spreadsheet you keep now.

An agent that writes as you

Your AI agent learns from your website, your brochures and your own past chats, writes in the first person, and never chases someone who never wrote back. When a person should take over, it passes you the chat with what they asked.

Switching in three steps

  1. Scan the code under Linked devices to connect your number. Months of past chats come across with it.
  2. Upload your client spreadsheet, and one tap undoes it if anything looks wrong.
  3. Give your AI agent your website, your brochures and a few lines about you, then try it on yourself before a client sees it.

Questions

Your chats and your client records in one app

Book a walkthrough and we'll link your number and load your client list with you.

Book a walkthrough See pricing

Sources

Every page read on 27 September 2026. Nothing about a competitor on these pages comes from anywhere else.

  • respond.io: Team inbox with AI agents and lead management; WhatsApp, Messenger and VoIP calls with messages and email in one thread; 10k+ brands; 4.8/5 from 500+ G2 reviews. respond.io/
  • respond.io: Starter US$79, Growth US$159, Advanced US$279 a month billed yearly; broadcasts, workflows and AI agents from Growth; monthly active contacts; WhatsApp fees not included, charged by Meta; 7-day Growth trial, no card, no broadcasts. respond.io/pricing
  • respond.io: Your CRM stays the system of record; HubSpot, Salesforce, Zoho; not a CRM replacement. respond.io/whatsapp-crm-integration
  • respond.io: Business app and API on the same number; Meta's rates, no markups. respond.io/whatsapp-business-multiple-users
  • respond.io: Headquartered in Kuala Lumpur; 10,000+ brands in 180+ countries; Meta Business Partner and WhatsApp BSP; Series B. respond.io/about