Free WhatsApp workflow template
Language menu chatbot: every step, in order, before you switch it on
Ask which language somebody would rather use, answer in it, and save it to their card so anybody who opens the thread can see it.
- 8 steps
- 4 messages
- When: Chat starts
Ask their language, then route
Every message as it is sent. The app puts your own name and business where it says [Your name] and [Your business], {{Name}} is the contact's first name, and a word that starts with $ is filled in from the chat.
When: Chat starts
- 1
Ask a question
Hi! Which language would you prefer? / 请问您想用哪种语言?
Saves the answer to their card as language.
AI reads the answer in their own words.
- English
- 中文
If Answer did not fit
- 7
Send a message
Sorry, I did not catch that. Reply 1 for English, 2 for 中文.
- 8
Go to another step
Back to step 1, up to 2 times
- 2
Language
If Chinese: their answer contains 中文, chinese, mandarin
- 3
Send a message
好的，我们用中文沟通。请问有什么可以帮您?
- 4
Hand to a person
Hands the chat to whoever is next in turn
If Everyone else
- 5
Send a message
English it is. [Your name] here - what can I help with?
- 6
Hand to a person
Hands the chat to you
What it does
Ask which language somebody would rather use, answer in it, and save it to their card so anybody who opens the thread can see it.
How to use it in ActivityTracker
- 1Open Workflows and choose Start with a template.
- 2Pick the one called "Ask their language, then route". It opens as a draft with every step drawn and your name and business filled in.
- 3Change any words you like, then press Test to try it in a test chat.
- 4Publish it when it reads right. Nothing is sent before that, and you can stop it any time.
It sends from the WhatsApp you already use, linked as a device the way WhatsApp Web is. WhatsApp's help centre warns that linking through unofficial apps "may put your account at risk", so workflow messages wait their turn at your number's pace.
Already use ActivityTracker? Open the workflow templates in the app
Workflows like this one
Anybody tagged client skips the greeting and the menu and lands on you, named, with what they said already in front of you.
3 stepsOne question that tells you which of today's leads to call first, with the answer written onto their card so the list sorts itself.
7 stepsGreet a brand-new contact and somebody coming back after a day away differently.
3 steps
Questions
Switch it on with your own words in it.
Book a walkthrough to see the workflows run in the app.