Glossary

Recruitment meaning: how an agency adds advisors, and what MAS checks

In insurance, recruitment is how an agency finds, selects and contracts new financial advisors, and gets them licensed and started, usually led by the agency manager who'll supervise them.

How it works

Recruitment runs like a sales pipeline with people in it. A first call, an opportunity talk, an interview, then a contract. Most agencies recruit from referrals first: their own advisors, their clients, and people who've sat in on a talk.

In Singapore, a new advisor becomes a representative of your firm under the Financial Advisers Act, and MAS sets what they need before they advise anyone:

  • They must be 21 or older and meet MAS's academic minimum.
  • They must pass RES5 and, for life policies, M9 and M9A.
  • They must meet MAS's fit and proper criteria.
  • Your firm notifies MAS and certifies them as fit and proper. Their name then goes on MAS's public register.

When the recruit has been an advisor or a supervisor at another firm, MAS's Guidelines FAA-G14 add a check. The new firm should ask for the last four balanced scorecard grades their previous firm gave them in the past 10 years, and weigh them before contracting.

In the US, a new advisor needs a state producer licence for each line they'll sell. They also need a FINRA registration if they'll sell variable products.

Worked example, with made-up rates: to contract 1 advisor a month, say 1 in 4 interviews ends in a contract and 1 in 3 first calls reaches an interview. That's 4 interviews and 12 first calls a month, about 3 a week.

Recruiting is half the job. The first year decides whether they stay, so the weekly coaching and the activity you can see matter as much as the contract.

Where it shows up in your week

Recruiting works best as a weekly habit. The guide to recruiting financial advisors covers where to find candidates, the licensing rules from MAS and US regulators, and a first-90-days plan.

Questions advisors ask

Sources

Recruit honestly.

Then coach them past year one.